About Me
We are all capable of facing and overcoming hard things, and having someone genuinely alongside you in that process makes the journey feel a whole lot more possible.
My style is collaborative and curious. We figure it out together. I'm not here to hand you answers or tell you what your experience means. I'm here to be in it with you, ask the questions worth asking, and help you untangle the things that have felt too scary to look at alone.
My counseling work isn't organized around just who you are; it's organized around what unit or relationships you're showing up in: a couple, a polycule, people uncoupling, a family in whatever shape it's taking (blending, expanding, intergeneration, welcoming someone new in), a friendship that needs repair, or something that doesn't have a name yet. I work with the relationship, but never at the expense of you. You don't disappear into the unit…the unit gets healthier because you get to stay fully yourself inside it. That same lens is what I bring to consulting — schools and organizations working through conflict and dissatisfaction are the same rupture-and-repair work, just at a different scale.
I also lead group classes—psychoeducation--but built around being together while you learn. You walk away with real tools, and you walk away with more people in your village who are carrying something similar, who you don't have to explain yourself to.
My Professional Background
Since 2013, I've worked inside nearly every layer of the systems that raise us: as a counselor for K-12 youth, as a school and district trainer helping educators build socioemotional practice into their schools, and as a district administrator shaping policy for student, family, and staff wellbeing alike.
Before I was a school counselor, I worked in inpatient mental health for youth. I remember watching the same kids do beautifully in the clinical setting--regulated, insightful, doing the work--and then relapse once they went back into a community that couldn’t hold their healing.
That's part of why I loved school counseling so much. I wasn't providing services from outside the community. I was in it, every day, with the same kids, families, and staff I was trying to help. My goal was never just to help someone hear themselves; it was to use whatever sphere of influence I had to shift the community around them, so the healing could actually hold.
I'm bringing that same goal into my private practice. Individual sessions matter, but so does the community you return to afterward. That's the throughline in everything I do here.
We Don’t Heal in Isolation
That range taught me something I don't see named enough: the strain isn't really about which population you belong to. It's about which relationship or unit is under pressure. A couple losing their footing. A family stuck in the same argument for a decade. A friendship that quietly ended without anyone naming it. A school or organization treating the same conflict as a personnel problem instead of a pattern. And sometimes the pressure doesn't look like conflict at all. It looks like someone slowly giving up their own voice and wants to keep the peace, until there's less and less of them left in the relationship.
I built my practice for whatever unit you're in.
Name: Charisza Ann Santos Franz MEd, LMHCA
License Number: 61686564
Psychotherapy Modalities:
Relational & Liberation-Centered: Liberation Psychotherapy · Narrative Therapy · Person-Centered Therapy · Restorative Practices
Skills-Based & Structured: Cognitive Behavioral Therapy (CBT) · Dialectical Behavior Therapy (DBT) · Solution-Focused Therapy
Strengths & Meaning-Oriented: Positive Psychology · Psychodynamic Therapy
Focus
Clinical: Mothers+ · Parents · Educators · Youth (ages 13–18) · Generational Trauma · Grief & Loss · Prenatal & Postpartum · ADHD · Burnout · Career Counseling · Immigration & Emigration Experiences · Navigating Uncertainty in a Changing World
Licensed Mental Health Counselor Associate (LMHC-A) · Washington State · Practicing under clinical supervision
Consultation: School & Organizational Consultation · Professional Development · Anti-Oppressive Systems · Equity & MTSS Implementation · K–12 Student Wellbeing